COVID-19: What precautions are you taking to help keep people safe?
We know that our job entails entering your home or business, and take your safety seriously. We follow all federal, state and local laws and recommendations. Our health measures include:
- Daily health checks and temperature readings for all technicians.
- Daily sanitation of all company vehicles and equipment.
- Technicians are required to wear masks and shoe coverings when entering a home.
- Social distancing is practiced by all Top Gun employees.
How long will it take to have my windows cleaned?
When we offer you an estimate, it includes full services and cleanup with a crew of 2-3 technicians. It generally takes 1 hour per $100 of estimated work.
Can you provide a quote over the phone?
Is there a minimum charge?
What methods of payment do you accept?
Should I tip your crew?
Will your water pressure damage my home?
No. We use a soft-wash method that won’t damage siding or trim.
What is a “soft-wash”?
Are you licensed and insured?
What does "bonded" mean?
Being bonded means a bonding company has procured funds that are available for a claim filed by the customer if the company does not complete the work on time (payment bond) or satisfactorily (performance bond). These bonds are typically only used or required when performing trade work on large 6 figure or more construction projects.
Why should I not just tilt my windows in and clean them myself?
When using this technique, the window is cleaned upside down causing the cleaning solution to drain into the top of the frame. When the window is tilted back into place, this solution will drip down onto the glass from behind the seal. Also, there is a risk of damaging the window tracks when popping out the window sash, especially if the home foundation has settled.
Can you remove hard water stains?
What’s the difference between window cleaning and window restoration?
Why are my windows sometimes foggy after being cleaned?
Do I have to remove my drapes or blinds?
What all is included in the window cleaning service?
Windows are squeegee cleaned by hand. We also wipe down frames/sills/ledges and remove any cobwebs from the window openings.
Do you clean the screens?
Can I just get the outside of my windows cleaned?
What’s the point of only cleaning half the window? Cleaning both the interior and exterior isn’t really that much more expensive (just the exteriors is around 2/3 of the total cost), so you get greater value if you do them both.
Will you repair broken windows or screens?
What’s not included in the window cleaning service?
How many people will come to my home?
Will a house wash also clean my windows?
Should I do windows and the house at the same time?
What’s included in a gutter cleaning?
What’s included in the house washing service?
Should I seal those decks and patios and horizontal surfaces?
Will house cleaning remove those dark streaks from my gutters?
What about those little black specks on my siding?
Will your chemicals harm my landscaping?
How often should I have my house washed?
I'm concerned about my water bill? How much will my water bill go up from getting the house washed?
Minimal. House washing does not require a high volume of water. Most houses require under $1.00 in water usage from your spigots.
What about a business? Same rules?
Somewhat. We recommend office buildings have a full window service twice per year. A school or house of worship may only need an annual cleaning. A street-facing storefront (like a boutique or restaurant) is going to see more foot traffic, and may benefit from a monthly or bi-monthly service contract. The size of the team depends on the scope of the job. No matter the size, we take the same care with your property and tend to the details as if it were your home.
What about new construction? Do you provide construction cleaning of windows?
Yes. We would need to make a site visit to your home or business to determine the degree of cleaning required before providing an estimate for this service.
Do you do background checks on your technicians?
Yes. We also provide services for companies that have access to sensitive information as well as government buildings like the State Capitol and Governor’s Mansion where background checks are mandatory.
13508 East Boundary Road, Suite D
Midlothian, VA 23112
109 Benson Dr.
Hampton, VA 23664